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Minoletti, Alberto; Toro, Olga; Alvarado, Rubén; Carniglia, Claudia; Guajardo, Alejandro; Rayo, Ximena (Sociedad Medica de Santiago, 2015)© 2015, Sociedad Medica de Santiago. All rights reserved.Background: Quality of care and respect for the rights of users are critical to achieve positive health outcomes and respond appropriately to the expectations of ...