Browsing by Author "d5e89610-5c7e-46f5-891e-4d0ec4a9ffa2"
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Trincado Muñoz, Francisco; Valenzuela Fernández, Leslier; Hebles, Melany (Emerald, 2020)Purpose While companies have increasingly encouraged employees to adopt a customer orientation, less attention has been given to the impact that customer orientation has on employees' job outcomes and performance. Previous ...