Now showing items 1-2 of 2

    • Valenzuela-Fernández, Leslier Maureen; Arroyo-Cañada, Francisco Javier; Villegas Pinuer, Francisco Javier (Emerald Group Publishing Ltd., 2019)
      Purpose: Salesperson’s actions are critical in helping the firm develop customer value orientation and long-term relationship with profitable customers to achieve sustainable sales growth and profitability over time. The ...
    • Fielbaum, Andrés; Tirachini Hernández, Alejandro (Springer, 2020)
      Ride-hailing (ridesourcing) companies such as Uber, Lyft, and Didi Chuxing have been a disruptive force in the urban mobility landscape around the world during the past decade. In this paper, we analyse the working conditions, ...