Purpose - The purpose of this paper is to discuss the political and economic objectives sought by the government of Chile to understand the characteristics of the reconstruction process for housing damaged by the earthquake and tsunami of 27 February 2010, contrasted with the opinions of the target communities, the instruments that were utilized and the generation of new vulnerabilities.
Design/methodology/approach - The governmental objectives have been compiled from speeches publicized by the press and obtained from interviews with players from the public and community sectors. The areas of reconstruction in the city of Constitucion have been represented in a geographical information system. The opinions of the community have been gathered through a survey conducted amongst the new residents.
Findings - Case analysis shows that the political and economic efforts during the reconstruction process were focused on proving the success of the methods used: public-private alliances and consultation with the communities to precede reconstruction of housing and urban infrastructure. However, the results of the reconstruction process do neither reveal good governance nor functionality of the reconstructed areas.
Research limitations/implications - The results cannot be applied to other localities devastated by the 2010 earthquake and tsunami in Chile, nor to other institutional or economic contexts. It is also necessary to observe the process of adaptation of the communities over a longer time period to verify the increase in vulnerability.
Practical implications - The paper constitutes a complete evaluation of the reconstruction process that prompts institutional changes.
Social implications - A contrast is offered between the objectives and actions of the diverse social and political actors, and the contradictions in their speeches and actions are shown.
Originality/value - An unprecedented process is analysed in which a developing country uses its own resources to undertake a reconstruction under a political rhetoric that is not necessarily shared by the local society that must finally assume the additional costs.