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Gestión del cumplimiento de los requisitos de la norma ISO 9001:2008 en la empresa Arcor Dos en Uno y el cumplimiento de requisitos de documentación de esta norma en el área de gestión de calidad
(Universidad de Chile, 2013)
CALIDAD ARCOR 56
ANEXO 3: MODELO DE UN DOCUMENTO EN FORMAYO LOYAL ISO 57
ANEXO 4: SISTEMAS COMPUTACIONALES DE GESTIÓN DE LA INFORMACIÓN 59...
grupo Arcor poseen como modelo un Sistema de Gestión Integral (SGI) que involucra diversas normas y herramientas, dentro de las cuales se encuentra la norma ISO 9001. El área de gestión de calidad es la encargada de revisar la relación que existe...
grupo Arcor poseen como modelo un Sistema de Gestión Integral (SGI) que involucra diversas normas y herramientas, dentro de las cuales se encuentra la norma ISO 9001. El área de gestión de calidad es la encargada de revisar la relación que existe...
Diseño de un sistema de control de gestión para la gerencia de operaciones y sistemas de viajes Falabella
(Universidad de Chile, 2016)
El objetivo del presente trabajo es desarrollar y evaluar una propuesta para un sistema de gestión que permita integrar la estrategia general del negocio con la ejecución operacional de la Gerencia de Operaciones y Sistemas de Viajes Falabella...
Alineamiento estratégico y operativo : un caso de gobierno local
(Universidad de Chile, 2010-06)
Municipalidad de Peñalolén, producto de la necesidad de contar con un mecanismo de gestión que permita comunicar la estrategia municipal a través de la organización, lograr el compromiso y motivación de los funcionarios por incorporarse al proceso de...
Modelo de Gestión para la puesta en marcha de plantas concentradoras de cobre
(Universidad de Chile, 2021)
Se presenta un modelo de gestión para las etapas de comisionamiento y puesta en marcha de plantas concentradoras de cobre de grandes tonelajes, cuyo objetivo principal es establecer un plan de acción que permita alcanzar los niveles de producción...
Implementación y evaluación del sistema computacional S.I.A.P. en la unidad de farmacia de un consultorio de atención primaria.
(Universidad de Chile, 2006)
gastos. Por lo anterior, se trabajo en la implantación y evaluación del software SIAP (“Sistema Integrado de Atención Primaria”) en la unidad de farmacia del Consultorio La Bandera entre Abril y Diciembre de 2005, evaluándose las ventajas y desventajas...
The Pharmaceutical unit `s work of a primary health Medical Center requires tenacity, organization and a lot of dedication, being of vital importance the organization that would allow among others, medecines´s distribution, inventory management, and adequate orders elaboration. Currently, technology advences are being used for this purpose. Hence, pharmaceutical work needs primarily the implementation of a technoliogical tool that would allow among others, minimization of paper work for consumption registries, optimization of space use; having a clearer vision of whats if happening with the medicine´s inventories; and eficient use of the cost centers. Due to this, the informant worked on the implementation and evaluation of the software called “Sistema Integrado de Atención Primaria” (Integrated System of Primary Attention, or SIAP) at the pharmaceutical unit of the Consultorio La Bandera, from April 2005 through December 2005, aiming at establishing the advantages and disadvantages of the software as a support of the pharmaceutical management. The study covered three stages: 1º A research was carried out on stablishing the center´s normal undertaken and the role of the pharmaceutical unit on it. 2° Implementation and practical recognition of the software, directly related to the computer system potentiality. 3º Evaluation of advantages and disadvantages that the software presented as a support tool for the pharmaceutical management. Daily use planillas were created, and evaluation cycles implemented that allowed to find, on ground, the main daily difficulties that the software presented, allowing to centralize efforts to adequatly employ the software and enhance its potentialities. According to the Mann Withney hypothesis test for dos medias independientes no normales, by comparing consumptions for presentations of monodosis between 2004 y 2005, only in abril there was a statistically significant difference (p > 0,05) for presentations on monodosis. On the other hand, for presentations of multidosis, no statistically significant differences were found, for the cuantified months (p < 0,05). Once the correct use of the software was achieved by the pharmaceutical unit´s workers, meaning both, recognition and articulation of the different stages´s use of the software, delays on patients attention diminished, articles movement´s control was improved (medicines, nursery and dental supplies) obtaining a direct benefit for the pharmacy users, potentiating a more educational and participative role of the unit in front of the final users...
The Pharmaceutical unit `s work of a primary health Medical Center requires tenacity, organization and a lot of dedication, being of vital importance the organization that would allow among others, medecines´s distribution, inventory management, and adequate orders elaboration. Currently, technology advences are being used for this purpose. Hence, pharmaceutical work needs primarily the implementation of a technoliogical tool that would allow among others, minimization of paper work for consumption registries, optimization of space use; having a clearer vision of whats if happening with the medicine´s inventories; and eficient use of the cost centers. Due to this, the informant worked on the implementation and evaluation of the software called “Sistema Integrado de Atención Primaria” (Integrated System of Primary Attention, or SIAP) at the pharmaceutical unit of the Consultorio La Bandera, from April 2005 through December 2005, aiming at establishing the advantages and disadvantages of the software as a support of the pharmaceutical management. The study covered three stages: 1º A research was carried out on stablishing the center´s normal undertaken and the role of the pharmaceutical unit on it. 2° Implementation and practical recognition of the software, directly related to the computer system potentiality. 3º Evaluation of advantages and disadvantages that the software presented as a support tool for the pharmaceutical management. Daily use planillas were created, and evaluation cycles implemented that allowed to find, on ground, the main daily difficulties that the software presented, allowing to centralize efforts to adequatly employ the software and enhance its potentialities. According to the Mann Withney hypothesis test for dos medias independientes no normales, by comparing consumptions for presentations of monodosis between 2004 y 2005, only in abril there was a statistically significant difference (p > 0,05) for presentations on monodosis. On the other hand, for presentations of multidosis, no statistically significant differences were found, for the cuantified months (p < 0,05). Once the correct use of the software was achieved by the pharmaceutical unit´s workers, meaning both, recognition and articulation of the different stages´s use of the software, delays on patients attention diminished, articles movement´s control was improved (medicines, nursery and dental supplies) obtaining a direct benefit for the pharmacy users, potentiating a more educational and participative role of the unit in front of the final users...
Implementación de un sistema informático en la farmacia ambulatoria del Hospital El Carmen de Maipú, para avanzar en la automatización de servicios farmacéuticos
(Universidad de Chile, 2018)
Introducción: Actualmente, la automatización es una herramienta clave dentro de la
eficiencia de cualquier sistema. Para un servicio de farmacia, contar con un sistema
automatizado e integrado, permite mejorar la gestión y eficiencia de los procesos...
Introduction: Actually, the automation is a key tool within the efficiency of any system. For a service of pharmacy, to have an automated and integrated system, allows to improve the management and efficiency of the processes, and on the other hand, it increases the time available to the attention and care of the patient, being a beneficial mechanism for to reduce errors and to increase the safety and quality. Objective: To implement a computer system able to adapt and maintain the flows and work processes established in Ambulatory Pharmacy of Hospital El Carmen of Maipú. Methodology: The present observational study was made from electronic recipes issued by the computer system in implementation, to be dispatched to ambulatory patients. The data collection was done by the principal investigator, during the working days of six consecutive weeks, through the direct observation of the implementation of the software in pharmacy, using a form that allowed the data registration. Critical points were identified and computer solutions were generated. From these critical points, possible medication errors were associated with the automation of processes. On the other hand, it was developed a plan of contingency against computer failure and a critical analysis of the software was carried out. Results: In 37% of the recipes issued by the software under implementation, 7 critical points were identified. In addition, it was determined that these critical points are incidents that could cause medication errors, with the "omission of the medication or dose" being the most frequent potential error (56%). Conclusion: With this study, it was possible to implement a computer system that would adapt to the defined flows and processes, resolving 5 of the 7 critical points identified with the improvements made. In addition, it permitted leave current background information on new developments and digital solutions, demonstrated that intervention and pharmaceutical management is currently essential in the decision to automate pharmacy services...
Introduction: Actually, the automation is a key tool within the efficiency of any system. For a service of pharmacy, to have an automated and integrated system, allows to improve the management and efficiency of the processes, and on the other hand, it increases the time available to the attention and care of the patient, being a beneficial mechanism for to reduce errors and to increase the safety and quality. Objective: To implement a computer system able to adapt and maintain the flows and work processes established in Ambulatory Pharmacy of Hospital El Carmen of Maipú. Methodology: The present observational study was made from electronic recipes issued by the computer system in implementation, to be dispatched to ambulatory patients. The data collection was done by the principal investigator, during the working days of six consecutive weeks, through the direct observation of the implementation of the software in pharmacy, using a form that allowed the data registration. Critical points were identified and computer solutions were generated. From these critical points, possible medication errors were associated with the automation of processes. On the other hand, it was developed a plan of contingency against computer failure and a critical analysis of the software was carried out. Results: In 37% of the recipes issued by the software under implementation, 7 critical points were identified. In addition, it was determined that these critical points are incidents that could cause medication errors, with the "omission of the medication or dose" being the most frequent potential error (56%). Conclusion: With this study, it was possible to implement a computer system that would adapt to the defined flows and processes, resolving 5 of the 7 critical points identified with the improvements made. In addition, it permitted leave current background information on new developments and digital solutions, demonstrated that intervention and pharmaceutical management is currently essential in the decision to automate pharmacy services...
Mejoramiento de factores operacionales de proyectos nuevos pozos
(Universidad de Chile, 2013)
Este emprendimiento se crea por la necesidad de buscar herramientas de gestión en el ámbito de proyectos que se desarrollan en la Gerencia de Producción de Mina, Pozas y Servicios de la Empresa SQM Salar. Este mejoramiento tiene como finalidad...
Diseño de un sistema de control de gestión para una empresa de generación de energía de fuentes renovables
(Universidad de Chile, 2017-01)
1
“DISEÑO DE UN SISTEMA DE CONTROL DE GESTIÓN PARA
UNA EMPRESA DE GENERACIÓN DE ENERGÍA ELÉCTRICA DE
FUENTES RENOVABLES”
TESIS PARA OPTAR AL GRADO DE
MAGÍSTER EN CONTROL DE GESTIÓN
Alumno: Erik...
Gerencia de Operaciones .................................. 104 Tabla XVIII: Esquema de Incentivos Gerencia de Proyectos ...................................... 105 7 RESUMEN EJECUTIVO Este trabajo presenta un diseño de sistema de control de gestión...
Gerencia de Operaciones .................................. 104 Tabla XVIII: Esquema de Incentivos Gerencia de Proyectos ...................................... 105 7 RESUMEN EJECUTIVO Este trabajo presenta un diseño de sistema de control de gestión...
Análisis de la efectividad en la aplicación del programa de acreditación de los servicios municipales
(Universidad de Chile, 2014)
Entre los crecientes desafíos que ha debido asumir el Estado desde el retorno a la democracia en nuestro país, uno de los más significativos tiene relación con la necesidad de avanzar en materias de modernización de la gestión pública, para ofrecer...
Desarrollo de un sistema de gestión de actos de servicio para la Junta Nacional de Bomberos de Chile
(Universidad de Chile, 2012)
dicha información de manera estandarizada. El sistema unifica la información de todos los cuerpos de bomberos en una sola plataforma, permitiendo gestión de datos y el acceso a estadísticas. La aplicación tiene un diseño modular e incorpora las funciones...