Browsing by Subject "Customer orientation"
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(Univ. País Vasco, Inst Economía Aplicada Empresa, Spain, 2022)Environmental Sustainability (ES) is a growing concern for society’s development while identifying companies’ need to define sustainability-based strategies. Small and medium-sized enterprises (SMEs) have an essential ...
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(Emerald, 2020)Purpose While companies have increasingly encouraged employees to adopt a customer orientation, less attention has been given to the impact that customer orientation has on employees' job outcomes and performance. Previous ...