Structuring Dimensions for Collaborative Systems Evaluation
Collaborative systems evaluation is always necessary to determine the impact a solution will have on the individuals, groups, and the organization. Several methods of evaluation have been proposed. These methods comprise a variety of approaches with various goals. Thus, the need for a strategy to select the most appropriate method for a specific case is clear. This research work presents a detailed framework to evaluate collaborative systems according to given variables and performance levels. The proposal assumes that evaluation is an evolving process during the system lifecycle. Therefore, the framework, illustrated with two examples, is complemented with a collection of guidelines to evaluate collaborative systems according to product development status.
Portuguese Foundation for Science and Technology PTDC/EIA/102875/2008 Conicyt Fondecyt (Chile) 11060467 1080352 LACCIR R0308LAC004
DOI: DOI: 10.1145/2089125.2089128
Quote ItemACM COMPUTING SURVEYS Volume: 44 Issue: 2 Article Number: 8 Published: FEB 2012