Communication of medical errors to patients: Questions and tools Comunicaci�n de errores m�dicos a pacientes y familiares: Interrogantes y herramientas
Author
dc.contributor.author
Bascu��n, Mar�a Luz
Author
dc.contributor.author
Arriagada, Ana Mar�a
Admission date
dc.date.accessioned
2019-03-18T11:55:28Z
Available date
dc.date.available
2019-03-18T11:55:28Z
Publication date
dc.date.issued
2016
Cita de ítem
dc.identifier.citation
Revista Medica de Chile, Volumen 144, Issue 9, 2018, Pages 1185-1190
Identifier
dc.identifier.issn
07176163
Identifier
dc.identifier.issn
00349887
Identifier
dc.identifier.other
10.4067/S0034-98872016000900013
Identifier
dc.identifier.uri
https://repositorio.uchile.cl/handle/2250/166963
Abstract
dc.description.abstract
� 2016, Sociedad Medica de Santiago. All rights reserved. For several years and in many different ways, medical errors have been studied. As expected, the majority of efforts have been directed to prevent clinical errors during the different phases of health care. Nevertheless, less attention has been given to what happens when a negative effect has already occurred. The present work describes the doubts and difficulties that doctors deal with when facing an error and to describe the communicational tools that the literature offers to cope with them. The definition of medical error was the starting point that was used to later analyze the evidence about what, why and how to inform medical errors from an ethical and technical point of view. In the light of new legal exigencies, communicational and health protocols are revised, distinguishing those that are used for conveying bad news and medical errors. The importance of the ethical and communicational formation of the professionals is
Communication of medical errors to patients: Questions and tools Comunicaci�n de errores m�dicos a pacientes y familiares: Interrogantes y herramientas