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Universidad de Chile: self-assessment and its effects on university’s management

Authordc.contributor.authorBusco, Carolina 
Authordc.contributor.authorDooner, Cecilia 
Authordc.contributor.authord'Alencon, Andrés 
Cita de ítemdc.identifier.citationHigh Educ (2018) 75:431–447es_ES
Abstractdc.description.abstractThis paper presents a brief approach to the results of a case study of a university within the Chilean higher education system, focusing on the effects of self-assessment on the university's management of undergraduate and postgraduate programs from 2011 to 2014. The research hypothesis is that the university's management, as a dependent variable, is impacted by self-assessment. The data gathering process was structured in three methodological steps: Step 1 considered the consistency analysis to evaluate the use of managerial language and visualize any consequences of planning documents after self-assessment. Step 2 involved the elaboration of a semi-structured interview that was applied to a sample of 12 key informants with the objective of encouraging qualitative categorization regarding the self-evaluation process and its effects. Step 3 entailed the construction of a questionnaire that would allow for a quantitative description. Several impacts have been reported analyzing the results from three main perspectives: organizational learning, cultural shift, and university and stakeholders.es_ES
Type of licensedc.rightsAttribution-NonCommercial-NoDerivs 3.0 Chile*
Link to Licensedc.rights.uri*
Sourcedc.sourceHigher Educationes_ES
Keywordsdc.subjectUniversity managementes_ES
Keywordsdc.subjectOrganizational learninges_ES
Keywordsdc.subjectQuality assurancees_ES
Keywordsdc.subjectOrganizational culturees_ES
Títulodc.titleUniversidad de Chile: self-assessment and its effects on university’s managementes_ES
Document typedc.typeArtículo de revistaes_ES
Indexationuchile.indexArtículo de publicación ISIes_ES

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Attribution-NonCommercial-NoDerivs 3.0 Chile
Except where otherwise noted, this item's license is described as Attribution-NonCommercial-NoDerivs 3.0 Chile